ADJ Fire and Security Limited GDPR Policy

 

GDPR (General Data Protection Regulation) – Processing of Personal data

 

As you may be aware , new rules come into effect on the 25th May 2018 regarding how we use and store your personal information. To comply with these regulations, there must be a lawful basis for us to collect , process and store any personal data that you provide us.

For us the provision of our services, Design, installation, Maintenance and Monitoring of Security Systems provide the basis.

For the purpose of clarity , security systems are defined as including but not limited to Intruder Alarm systems, CCTV Systems, Access Control systems and Fire Detection and Alarm Systems.

 

Your rights

You have the right to object to how we process your personal information, you have the right to access , correct, and restrict the personal information that we use. In also have the right to complain to us and to the data protection regulator.

You can get in touch with us in the following ways:

By Telephone – 01257 233222

By Mail – Moorland Gate Business Park, Cowling Brow, Chorley , PR6 9FE

By Email – admin@adjfireandsecurity.co.uk

 

Our contact details can also be found on our web site www.adjfireandsecurity.co.uk

 

How we gather personal Information

 

In Addition to the information you provide us directly , we may collect information from other sources such as credit reference agencies or images from your CCTV systems when we are asked to do so by you. Images are NOT recorded by us.

 

We do not store information such as Credit card details or Alarm Security codes or passwords for any of your systems installed.

 

Sharing and transferring your personal information

 

We may share some of your personal information to our Inspectorate SSAIB – http://ssaib.org such as your name, address, details of the type of system installed etc for certification purposes.

 

We may share some of your personal information to our Alarm Receiving Centres

Custodian Monitoring – http://www.custodianmonitoring.com

Video Receiving Centre Ltd (VRC) – http://www.vrcuk.com/

Such as your name , address and telephone number. We will share names and telephone numbers of your designated key holders to enable them to contact these people should your monitored security system be activated. We will also ask you to provide us with a password which we will also share.

 

We may also share your personal information with Police Forces and Fire & Rescue services where these are offered as points of contact for your installed systems.

 

We may also share your personal information to the police , where required to do so as part of any legal investigation or proceedings.

 

We may be required to share your personal information with insurance companies where required to do so as part of any insurance claim you may make.

 

We do not share any personal information overseas.

 

Keeping your personal information

 

We keep your personal information securely for as long as we need to , to enable us to provide you with our products and services as part of your agreement with us.

 

Your Consent

 

Sometimes we may need your consent to pass on your personal information  (for example marketing)

 

We wont always need consent to use personal information – for example if we need it to meet regulatory requirements or to perform a contract with you. Where you have given us consent , you have the right to withdraw it at any time.

 

Information

 

For more information on lawful bases for processing , please check the information Commissioners Office website. http://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/lawful-basis-for-processing/

 

If you have any further questions about the information that we hold , or wish to request access or changes to your data please contact us at our offices.

 

Our Data Controller can be contacted at our office address